Use Code WELCOMEGLOW for 10% off your first order!


Where is Glow SIMONE Skincare made? 

Glow SIMONE Skincare was dreamt up in CT and is produced in Long Island, NY.

 How is Glow Simone Skincare different from another brand I can find in a drugstore? 

The main difference would be that we formulate and produce our skincare in small batches. Most other companies produce their products in massive batches at a time. This makes it hard to control exactly how potent each ingredient is. Small batches ensure our products have the most concentrated ingredients possible, to ensure they effect true change within the skin, rendering the results you are looking for. Don't let the word 'small' fool you-- Glow Simone Skincare is produced in large quantities, but smaller batches at a time. Our products are also made from some of the most powerful, natural ingredients; smaller batches ensure their shelf-life. 

How do I know what my skin type is? How do I know which products are right for me? 

This can be tricky, we get it! We always say, no one knows your skin like you do. If you to go the home page, you will see at the top bar, a list of common skin types.  Click the one that feels truest to you and take a look at the products that are recommended. If you are still unsure, Simone put together a quiz to help you discover which products are best for you. It takes less than 2 mins. Click this link to take the skincare product quiz:

I am new to skincare. How many & which products do I REALLY need?

This is a common question. If you are a newbie or never really put any thought into your skincare until now, it is important that you not feel overwhelmed. Healthy skin is built through habit. We usually stick to our habits when they are simple and straight forward. So, as a rule of thumb, stick to the law of 3: 1 Cleanser, 1 Serum, & 1 Moisturizer. Each product should address your needs, goals and skin type. 

In what order should I be applying my products? 

Skincare products should be applied from thinnest to thickest. 1. Cleanser, 2. Toner, 3. Serum (runny serum, first, a thicker serum to follow) 4. Moisturizer 5(Daytime) SPF

When will I start to see results in my skin? 

Ahh, the age old question, 'but when?' Wouldn't it be amazing to be able to do one squat and have bootie like JLo? Well, our lovely friend, the same goes for our skin. Consistency is KEY. Healthy skin is not created over night. It takes quality products, applied day and night, consistently. Now, everyone is different, but typically our clients who work their healthy skin habits, see changes within one month. Remember: You have 60 chances every month to create change within your skin: Once in the AM and once in the PM. 

Does my skincare routine need to change with the seasons? 

This depends on the environment in which you live. Typically, if you live in an area where the weather makes drastic changes with the changing of each season, your skin tends to change too. This doesn't mean you need a whole new skincare routine every 3 months. A change in your skin could mean simply switching out a serum or cream to match your skin's need. For example, you may want to add our Hydration X3 Serum Concentrate if your skin gets thirsty in the winter. Or adding the Enzyme Protection with SPF into your summer routine. (Although, SPF should be used every day, no matter the season ;) 

How much product should I be using? 

Glow Simone Skincare products are highly concentrated so this means, a little goes a long way. If you are using a product with a pump, about 2 pumps will give you the proper amount of product you need. (This goes for cleanser, serums and moisturizers) Any product that comes in a tube or jar, should be applied in a pea-sized amount. Products in a dropper, use about one-two drops on each section of the face. Using a toner also helps ensure your product is spread evenly, giving your entire face the benefits of each product.

When will my order be shipped? 

Provided there are no weather delays, orders placed before 2:30pm are fulfilled and sent out the same day. Orders placed 3:00pm or later, are shipped the following business day. (Glow Simone Skincare is shipped from CT. Winter months may include inclement weather delays.) 

What is your return policy? 

Returns can be made within 14 days of your purchase. The customer is responsible for shipping charges. To begin the returns process, email so we can give you the steps going forward. Exchanges are not possible.

I have not received my order. 

So sorry about that! We use USPS, so sometimes inclement weather can effect delivery times/speed of processing. Please email so we can work with you to get the issue fixed! 

I have a question that was not answered here. How can I reach out? 

Email for any additional questions you may have!